SHIPPING

 

AUSTRALIA

Standard post $9.95 (AUD)
2-5 Working days

We use a courier service for postage within Australia and cannot ship to PO Boxes. Please ensure that you have listed a physical address where your parcel can be signed for. 

If you are unable to sign for your parcel, you will be left a call card from the courier company on where to collect it from.
If, for some reason, you are unable to collect your parcel from your local post office or depot within the specified time frame,then you may be liable to pay additional shipping charges for your item to be resent. 

 

INTERNATIONAL

Priority Airmail $23.81 (USD)
5-20 Working days



Free shipping worldwide on orders over $250

FREE SHIPPING WORLDWIDE ON ALL ORDERS OVER $250 USD!

 

Important information regarding Customs duties and levies

Some countries (UK, Europe and Canada) charge Customs duties or VAT on merchandise ordered from overseas. Please note that these charges are the customer's responsibility and are beyond our control.
 

Where do we ship to

We ship to all locations within Australia and internationally*. Please contact customer care for any orders going to Russia.

 

What if my order hasn't arrived in the estimated time:

  • Please note that the above times quoted are not guaranteed.
  • The delivery times listed above are from the time the parcel is dispatched, not from the time you place your order.
  • “Working days” means Monday to Friday only, and doesn't include public holidays or weekends.
  • Check your local post office or mail centre to see if they are holding it there for you.
  • Sometimes the posties forget to leave a card to tell you to pick the parcel up.
  • If you are having the parcel delivered to work, check with your colleagues or with the mailroom to see if someone has signed for your parcel on your behalf.
  • Check your order to make sure the shipping address was correct.
  • If you have done all the above, and still no parcel then please email us with your order number and we'll look into it for you.