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Shipping & Delivery
Delivery for Holidays

Delivery within Australia

To ensure delivery prior to 24th December 2021

Standard Australia Post 

Order before 11:59pm, 12th December

NT: Order before 12pm, 9th December 

Express Shipping 

Order before 11:59pm, 19th December

WA: Order before 12pm, 16th December

NT: Order before 12pm, 14th December

 

Delivery to New Zealand
To ensure delivery prior to 24th December 2021

Australia Post Standard International 

Order before 12pm, 3rd December

Australia Post Express International 

Order before 12pm, 6th December

 

International
(Delivery to Rest of World (exc USA, Europe & UK)
Please refer to the international delivery times page on the Australia Post website here


The above dates are in line with Australia Post’s cut off dates for delivery before Christmas. Please note that orders shipped after the above dates may not arrive until after Christmas. For further information and a detailed breakdown of delivery cut off dates for each state, please see the Christmas Sending Dates page via the Australia Post website. 

Delivery within Australia

Free Shipping on all orders $20 or over 

Standard Australia Post (5-7 Business Days)

Orders under $20

$8 flat rate via Standard Australia Post (5-7 Business Days)

Express Shipping

$12 flat rate via Australia Post (1-3 Business Days)

Delivery to New Zealand

Free Shipping on all orders $80 or over 

Australia Post – International (6-10 Business Days)

Orders under $80

$10 flat rate via Australia Post – International (6-10 Business Days)

Express Shipping

$13 flat rate via Australia Post - International Express (2-4 Business Days)

Delivery to Rest of World (exc USA, Europe & UK)

Delivery to China, Hong Kong SAR, Japan, Malaysia, Philippines, Qatar, Singapore, Thailand, United Arab Emirates.

Free Shipping on orders $150 or over 

Australia Post – International (6-10 Business Days)

Orders under $150

$15 flat rate via Australia Post – International (6-10 Business Days)

How long does despatch take?

Standard delivery: Orders placed Monday to Thursday will be processed the next working day. Orders placed after 11am on Friday will be processed the following Monday.

During sale periods please allow additional days for the processing of your order.

Express delivery: Orders must be placed prior to 2pm AEST Monday to Thursday, and are subject to the Express Post Guarantee. Orders placed after this will be processed and despatched the next business day.

 

Can I return my items?

If you are have changed your mind and the product is unopened, you may return products purchased on Alpha-H.com to us for a full refund.

Please see our returns policy here