Frequently Asked Questions
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A mix of Alpha-H classics, including best-sellers, favourites in previous packaging or under former names, and some products with small packaging marks. Whatever the outside looks like, the formula inside is the same.
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No, the contents are a surprise and can’t be changed or tailored to your skin type.
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Mystery Boxes are final sale and can’t be returned or exchanged for change of mind. If a product arrives damaged or faulty, contact our Customer Care team within 14 days and we’ll make it right.
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Stock is very limited for our Mystery Boxes! Shop now or while stocks last.